Skip to content

Easy Digital Downloads

It’s not tracking purchases

Conversion Bridge ties into the receipt block and shortcode but also checks that the customer is on the Confirmation Page. This is a newish setting in EDD you can find in Downloads > Settings > Pages – be sure this is set to the page which contains the block or shortcode:

Screenshot highlighting where to set the confirmation page in Easy Digital Downloads

Still need help?

If you have not yet found your answer in the documentation articles, please contact support

Contact support