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Conversion tracking for Help Scout Beacon

Track messages and chats sent through the Help Scout Beacon as conversions in your analytics and ad platforms. Each one goes out with the visitor's email and name for enhanced conversions, and you can also track every time someone opens the Beacon.

19 analytics platforms

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11 ad platforms

Why Conversion Bridge

The old way vs. the new way

Tracking Help Scout Beacon without Conversion Bridge

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A different plugin for every platform

Install one plugin for Google Analytics, another for Meta Ads, another for whichever platform you add next. Each has its own config and its own way of reading Help Scout Beacon.

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Hand-wire every Help Scout Beacon event

Write custom JavaScript (or pay a developer) for every form submission, confirmation, and field interaction you want tracked.

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Maintain the code forever

Every Help Scout Beacon update risks breaking your tracking. Every new platform means rebuilding your integration from scratch.

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Discover broken tracking after the fact

Find out weeks later that Help Scout Beacon conversions never made it to your analytics. Rebuild reports, lose attribution.

Tracking Help Scout Beacon with Conversion Bridge

One plugin for every platform

Conversion Bridge sends Help Scout Beacon events into Google Analytics, Meta Ads, and every other analytics and ad platform you connect. No extra plugins needed.

Toggle on Help Scout Beacon

Flip one switch and Help Scout Beacon conversions start flowing to every platform, formatted exactly how each one expects.

Attribution that survives cookie loss

Conversion Bridge hashes customer data from Help Scout Beacon and ships it to platforms like Google Ads and Meta for better attribution.

Live in minutes

No developer, no tag manager. Accurate Help Scout Beacon conversion tracking up and running today.

What you can track with Help Scout Beacon

Conversion Bridge captures these events from Help Scout Beacon and sends them to every analytics and ad platform that supports them.

Enhanced Conversions ship hashed first-party customer data to supported platforms automatically for improved attribution.

  • Form Submission

    Form submissions and lead data sent to every platform you connect.

  • Popup Opened

    Popup open events for interaction tracking.

Features

Everything you need for Help Scout Beacon tracking

Page-by-page data

Conversion journeys for Help Scout Beacon

See the page-by-page path visitors take before completing a Help Scout Beacon conversion. Understand what actually drives results instead of guessing.

Conversion Journey
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Better attribution with enhanced conversions

Securely hash and send first-party customer data (email, phone, name, address) from Help Scout Beacon to your ad platforms. Their algorithms can then find more real customers and waste less of your budget on clicks that never convert.

Custom Event Tracking

Need to track something Help Scout Beacon doesn't emit on its own? Define a CSS selector or JavaScript event, attach custom values, and target specific pages. Perfect for setting up important conversion events on unique or custom aspects of your WordPress website.

Conversion Bridge › Custom Events

Button Click: Get Started

Scroll Depth: 75%

Video Play: Demo

Privacy Friendly

Conversion Bridge respects user consent choices. It integrates with every major consent management platform so Help Scout Beacon tracking only fires after the visitor approves.

Integrations

Your entire stack, connected

WordPress plugins on one side, analytics and ad platforms on the other — Conversion Bridge links them together. Without code or headaches.

77 plugin integrations
19 analytics platforms
+
11 ad platforms

Testimonials

Loved by WordPress professionals

Works perfectly and delivers exactly as promised. The customer service is excellent—quick to respond and incredibly helpful. Highly recommended.

R
Richard

Conversion tracking made easy! Conversion Bridge is super simple to setup, and offers some very useful features. Definitely worth the investment.

Elliot Sowersby
Elliot Sowersby Founder and Developer, RelyWP United Kingdom

I really just love that I can trust that everything I might eventually need is getting synced back. Never felt confident with the other solutions I've tried 🥪

Ian Misner
Ian Misner KestrelWP

It's been one of the best tools we've rolled out at our agency, huge time saver for us. Keep doing what you're doing 🙌

Richard Henney
Richard Henney

Conversion Bridge has simplified website traffic and conversion tracking. Derek's response time when I have questions or feature requests is incredible. Conversion Bridge is now part of my plugin stack for every WordPress website.

Reuben Hochstetler
Reuben Hochstetler Touchdown Tech

Prior to discovering Conversion Bridge we battled for almost 12-months with another well-known plugin that was supposed to resolve our Meta tracking issues. Yet, week after week after week, the leads and sales that we were seeing in our payment…

N
Neil Maxwell-Keys Founder, V Learn Ltd UK

The plugin was easy to install and setup, and does exactly as promised. And the support to deal with questions has been friendly, prompt and helpful!

Sean Craig
Sean Craig Impact Society

Solid tool and platform to getting analytics. I had some questions about how to see specific pieces of events in GA4 and how to past those to events from Conversion Bridge to GA4 and they knocked it out of the…

Derek Welton
Derek Welton Ironwood Manufacturing

Conversion Bridge enabled us to centralize our analytics configuration, transforming a hodgepodge of separate implementations into a single hub that is easy to manage and maintain. For anyone looking to simplify their analytics setup while ensuring accuracy and consistency, Conversion …

Casey Burridge
Casey Burridge GravityKit

The huge painful amount of time and attention to detail it takes to setup conversion tracking with Google Tags for Gravity forms is crazy compared to the near 1 click install of ConvervsionBridge, the plugin will pay for itself in …

J
James Persson Unbranded Digital AU

Works perfectly and delivers exactly as promised. The customer service is excellent—quick to respond and incredibly helpful. Highly recommended.

R
Richard

Conversion tracking made easy! Conversion Bridge is super simple to setup, and offers some very useful features. Definitely worth the investment.

Elliot Sowersby
Elliot Sowersby Founder and Developer, RelyWP United Kingdom

I really just love that I can trust that everything I might eventually need is getting synced back. Never felt confident with the other solutions I've tried 🥪

Ian Misner
Ian Misner KestrelWP

It's been one of the best tools we've rolled out at our agency, huge time saver for us. Keep doing what you're doing 🙌

Richard Henney
Richard Henney

Conversion Bridge has simplified website traffic and conversion tracking. Derek's response time when I have questions or feature requests is incredible. Conversion Bridge is now part of my plugin stack for every WordPress website.

Reuben Hochstetler
Reuben Hochstetler Touchdown Tech

Prior to discovering Conversion Bridge we battled for almost 12-months with another well-known plugin that was supposed to resolve our Meta tracking issues. Yet, week after week after week, the leads and sales that we were seeing in our payment…

N
Neil Maxwell-Keys Founder, V Learn Ltd UK

The plugin was easy to install and setup, and does exactly as promised. And the support to deal with questions has been friendly, prompt and helpful!

Sean Craig
Sean Craig Impact Society

Solid tool and platform to getting analytics. I had some questions about how to see specific pieces of events in GA4 and how to past those to events from Conversion Bridge to GA4 and they knocked it out of the…

Derek Welton
Derek Welton Ironwood Manufacturing

Conversion Bridge enabled us to centralize our analytics configuration, transforming a hodgepodge of separate implementations into a single hub that is easy to manage and maintain. For anyone looking to simplify their analytics setup while ensuring accuracy and consistency, Conversion …

Casey Burridge
Casey Burridge GravityKit

The huge painful amount of time and attention to detail it takes to setup conversion tracking with Google Tags for Gravity forms is crazy compared to the near 1 click install of ConvervsionBridge, the plugin will pay for itself in …

J
James Persson Unbranded Digital AU

Plans & Pricing

One plugin Every conversion Setup in minutes

Starting at only $79/year, every plan includes all integrations & features

  • 14-day money back guarantee
  • Premium 1-on-1 support
  • No tag manager needed

Help Scout Beacon conversion tracking works a little differently from most integrations, because the Beacon is added to your site with a code snippet instead of a WordPress plugin. Since there's no plugin for Conversion Bridge to find, you click Enable next to Help Scout Beacon in the integrations list, and from then on every message sent and chat started is tracked as a lead. Beacon opens are there as an extra event if you want them.

When someone sends a message, Conversion Bridge picks up the email and name they typed into the Beacon and sends them along for enhanced conversions. The message itself stays in Help Scout and is never passed to your analytics or ad platforms. Chat tracking only applies if you have chat turned on for your Beacon, and the Help Scout Beacon conversion tracking guide walks through the full setup.