Hotjar

Where do I get my Site ID?

• Go to your Sites in Hotjar
• Find the Site ID next to the Site Name/URL

You do not need to copy the entire embed code script, this is handled by Conversion Bridge automatically

Track User Info

Conversion Bridge can help identify specific users by securely passing along information about the currently logged in user. Learn more about what the User Info feature is.

In Hotjar, this is called User Attributes and must be enabled for each site:

• Go to User Attributes in Hotjar
• Select your site
• Click the button to enable the User Attributes feature for the site

You do not need to copy the additional embed code script, this is handled by Conversion Bridge automatically

Do I need to exclude the script tag?

By default, Conversion Bridge will add the core JavaScript tag to your website for the basic page view tracking. However, if you have used another plugin or a custom code method for including the main JavaScript tracking code, you can exclude Conversion Bridge from also adding this tracking script and causing double page views.

If you use another method for including the Hotjar tracking script, you will lose the User Attributes data which Conversion Bridge tracks for you.